Cookie Policy

Effective Date: July 1, 2026  |  Last Updated: July 1, 2026

1. Introduction

Welcome to Costa Vida ("we," "our," or "us"). This Cookie Policy applies to our website located at costavida-new.world and describes how we use cookies, web beacons, pixel tags, and other similar tracking technologies when you visit our website or interact with our online services.

We are committed to being transparent about the technologies we use. This policy is designed to help you understand what cookies are, why we use them, how they benefit your experience on our food service platform, and how you can control them. Please read this Cookie Policy carefully alongside our Privacy Policy and Terms of Service, which together govern your use of our website.

If you have any questions about this Cookie Policy or our use of cookies, please contact us at [email protected].

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used by website owners to make websites work more efficiently, to improve user experience, and to provide reporting information.

Cookies set by the website you are visiting are called first-party cookies. Cookies set by parties other than the website owner are called third-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics. The parties who set these third-party cookies can recognize your device both when it visits the website in question and when it visits certain other websites.

2.1 How Cookies Work

When you visit costavida-new.world, our server may send a cookie to your browser. Your browser stores it in a file located inside your browser directory. Cookies contain information that is transferred to your device's hard drive. They help us remember information about your visit, such as your preferred language, login status, items in your cart, or other settings. This can make your next visit easier and the site more useful to you.

Cookies can be session cookies (which expire once you close your browser) or persistent cookies (which remain on your device for a set period of time or until you delete them). Both types of cookies may be used on costavida-new.world.

2.2 Other Tracking Technologies

In addition to cookies, we may also use the following tracking technologies:

• Web Beacons (Pixel Tags): Tiny graphic images embedded in web pages or emails that allow us to determine whether you have performed specific actions.
• Local Storage: Data stored locally within your browser that allows us to save preferences and settings across sessions.
• Session Storage: Temporary data stored in your browser for the duration of your session.
• JavaScript Tags: Code snippets embedded on our website that collect data about your interactions and behavior.
• Fingerprinting: In some cases, we or our partners may use device fingerprinting techniques to identify your device based on certain technical characteristics.

3. Types of Cookies We Use

We categorize the cookies we use into four main types. Below is a detailed explanation of each category:

3.1 Strictly Necessary / Essential Cookies

These cookies are essential for the proper functioning of costavida-new.world and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, filling in forms, or placing an online food order. Without these cookies, certain features of the website simply cannot function. These cookies do not store any personally identifiable information.

3.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, how visitors move around our site, and where visitors are coming from. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. Functional cookies may be used to remember your preferences, such as your preferred language, your location (for finding nearby Costa Vida restaurants), items saved in your favorites, or your login credentials. If you do not allow these cookies, some or all of these services may not function properly.

3.4 Advertising and Targeting Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. We use these cookies to promote our food services and special offers to users who have shown interest in our website.

4. Specific Cookies Used on Our Website

The following table provides detailed information about the specific cookies used on costavida-new.world, including their name, purpose, type, and duration:

Note: This table reflects cookies currently in use as of July 1, 2026. The specific cookies used may change over time as we update our website and services. We recommend checking this policy periodically for the most current information.

5. How We Use Cookie Information

The information collected through cookies on costavida-new.world is used for the following purposes:

• Providing Core Services: Enabling essential functions such as online ordering, account authentication, and cart management for our food delivery and pickup services.
• Website Performance: Monitoring and analyzing how our website performs, identifying technical issues, and improving loading speeds and reliability.
• User Experience Optimization: Understanding how visitors interact with our menu, promotions, and content to improve navigation and overall usability.
• Personalization: Remembering your preferences, such as your favorite Costa Vida location, dietary preferences, and previous orders, to provide a more tailored experience.
• Marketing and Advertising: Delivering relevant advertisements and promotions for Costa Vida food offerings to users across the web, including on social media platforms and partner websites.
• Analytics and Reporting: Generating aggregated reports on website traffic, user demographics, and behavioral patterns to inform business decisions.
• Security: Detecting and preventing fraudulent activity, unauthorized access, and other security threats to protect your account and personal information.
• Compliance: Meeting our legal obligations under applicable United States federal and state laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents.

6. Managing and Controlling Cookies

You have the right to decide whether to accept or reject non-essential cookies. There are several ways you can control and manage cookie usage on our website:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, accept only certain cookies, or alert you when cookies are being sent. Here are instructions for managing cookies in popular browsers:

Please note that if you use multiple browsers or devices, you will need to adjust cookie settings on each one separately. Also, if you clear your browser cookies, your preferences will be reset and you may need to re-configure your settings.

6.2 Our Cookie Consent Tool

When you first visit costavida-new.world, you will be presented with a cookie consent banner that allows you to accept, reject, or customize your cookie preferences by category. You can update your preferences at any time by clicking the "Cookie Settings" link available in the footer of our website. Your choices will be saved in the cv_cookie_consent cookie.

6.3 Opt-Out Tools Provided by Third Parties

Several of our third-party cookie providers offer their own opt-out tools. We encourage you to use these resources to manage your preferences:

• Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
• Google Ads Personalization: You can opt out of personalized advertising from Google by visiting: https://www.google.com/settings/ads
• Facebook / Meta Ad Preferences: You can manage your Facebook advertising preferences by visiting: https://www.facebook.com/adpreferences
• Network Advertising Initiative (NAI) Opt-Out: The NAI provides a tool for opting out of targeted advertising from its member companies: https://www.networkadvertising.org/managing/opt_out.asp
• Digital Advertising Alliance (DAA) Opt-Out: The DAA's WebChoices tool allows you to opt out of participating companies' interest-based advertising: https://www.aboutads.info/choices/
• Your Online Choices (YOC): For European users who may access our site, the YOC platform provides cookie opt-out options: https://www.youronlinechoices.com

7. Impact of Disabling Cookies

Below is a summary of how disabling each category of cookies may impact your use of our website:

• Essential Cookies Disabled: If you disable essential cookies, core features of our website will not function properly. You will be unable to add items to your cart, place food orders online, log into your account, or complete the checkout process. We strongly advise against disabling essential cookies.
• Analytics Cookies Disabled: Disabling analytics cookies will prevent us from tracking your activity on our site. This will not affect your ability to use the website, but it will limit our ability to improve our services based on user behavior data. You may miss out on improvements we make based on aggregated user feedback.
• Functional Cookies Disabled: If you disable functional cookies, you may lose certain personalization features. For example, the website may not remember your preferred location, language settings, or dietary preferences, requiring you to re-enter this information each visit.
• Advertising Cookies Disabled: Disabling advertising cookies means you will still see advertisements, but they will be less relevant to your interests. You may see the same ads more frequently and they will be less tailored to your preferences. You will not be tracked across websites for advertising purposes.

8. Legal Basis and Applicable Law

As a business operating in the United States, Costa Vida complies with applicable federal and state privacy and consumer protection laws relevant to cookie usage, including:

• The Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce, including those related to data collection and consumer tracking.
• The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which grant California residents specific rights regarding the collection, use, and sale of their personal information, including information collected through cookies.
• The CAN-SPAM Act and related federal regulations governing electronic communications.
• The Children's Online Privacy Protection Act (COPPA). Our website is not directed at children under 13, and we do not knowingly use cookies to collect information from children under 13 years of age.

For users located in California, you have the right to opt out of the "sale" or "sharing" of your personal information, which may include information collected through certain advertising and analytics cookies. To exercise this right, please use our Cookie Consent Tool or contact us directly at [email protected].

9. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, like many websites, costavida-new.world does not currently alter its data collection and use practices in response to DNT signals. However, you may use the cookie management tools described in this policy to limit tracking.

10. Cookies and Children's Privacy

Our website and online food ordering services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13 through cookies or any other means. If you believe that a child under 13 has provided personal information through our website, please contact us immediately at [email protected] so that we can take steps to delete such information.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, or our business practices. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we may also notify you by placing a prominent notice on our website or by sending you an email notification. We encourage you to review this policy periodically to stay informed about how we use cookies.

Your continued use of costavida-new.world following the posting of any updates to this Cookie Policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us using the details below:

We will do our best to respond to your inquiry within a reasonable timeframe. For California residents seeking to exercise rights under the CCPA/CPRA, please clearly state your request and we will respond within 45 days as required by law.

This Cookie Policy was last reviewed and updated on July 1, 2026. It is intended to be read in conjunction with our Privacy Policy and Terms of Service, both of which are available on costavida-new.world.